Terms of Service
Terms of Service (Draft for legal review)
Last updated: August 5, 2026
Status: Rough draft for counsel. Not a substitute for counsel-approved Terms.
1. Agreement
By accessing mama.oliwoods.ai or using MAMA, you agree to these Terms with OliWoods LLC. If you use MAMA for an organization, you represent you have authority to bind that organization.
2. The service
MAMA provides AI agent orchestration, marketplace packs, integrations, and related tools. Features may change. Beta / waitlist access may be limited or revoked.
3. Accounts
You must provide accurate information, keep credentials secure, and are responsible for activity under your account. We may suspend accounts for abuse, non-payment, or security risk.
4. Plans, trials, and marketplace
Paid features and pack installs require an active entitled plan. Fees are described at /pricing or in an order form. Taxes may apply. Marketplace installs are subject to pack permissions you approve.
5. Acceptable use
You will not: misuse the service; attempt unauthorized access; reverse engineer except where forbidden by law is unenforceable; use MAMA for illegal content; overload infrastructure; or violate others’ rights.
6. Customer content & AI
You retain rights to content you submit. You grant us a license to process content to provide the service. AI outputs may be inaccurate—you must review before relying on them. Do not submit data you lack rights to process.
7. Privacy
Our Privacy Policy and Cookie Policy explain data practices. Enterprise customers may execute our DPA.
8. Third-party services
Slack, Asana, Stripe, LLM providers, and other integrations are subject to their terms. We are not responsible for third-party outages or policies.
9. Intellectual property
MAMA, branding, and software are owned by OliWoods LLC or licensors. No rights are granted except as needed to use the service.
10. Disclaimers
SERVICE IS PROVIDED “AS IS” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS, AND NON-INFRINGEMENT.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLIWOODS’ AGGREGATE LIABILITY ARISING FROM THESE TERMS IS LIMITED TO FEES PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM (OR USD $100 IF GREATER AND NO FEES WERE PAID). WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some jurisdictions do not allow certain limits.
12. Indemnity
You will indemnify OliWoods against claims arising from your content, your misuse, or your violation of these Terms — counsel to refine.
13. Termination
Either party may terminate as permitted by plan terms. On termination, your right to access ends; sections that should survive will survive.
14. Governing law
[Counsel: insert governing law and venue — e.g. Delaware / Texas].
15. Changes
We may update Terms; continued use after the effective date constitutes acceptance where permitted. Material changes may require additional notice.
16. Contact
matt@oliwoods.ai · privacy@oliwoods.ai